We’re proud to offer international shipping to over 200 countries and territories worldwide. Nothing means more to us than delivering great value and top-tier service to our customers—wherever they are. As we grow, we remain committed to exceeding expectations and making your shopping experience smooth, fast, and reliable
How do you ship packages?
We ship packages using trusted carriers like USPS, ePacket, and EMS, depending on the product’s size, weight, and availability. Most U.S. orders are shipped directly from our domestic warehouse, while some items may ship from our international fulfillment centers to ensure we offer the best value and fastest delivery possible.
Do you ship worldwide?
🌍 Yes, we ship worldwide! We offer shipping to over 200 countries around the globe. In the rare case that we’re unable to ship to your location, our team will contact you right away to work out a solution.
📦 Customs & Import Fees Please note that we are not responsible for any customs or import fees that may apply once your order has shipped. By placing an order with us, you acknowledge that your package may be subject to customs charges upon arrival in your country. These fees, if any, are determined by your local customs office and are the responsibility of the customer.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 6-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
📬 Will I receive tracking information? Yes! Once your order ships, we’ll send you a confirmation email with your tracking details. If you haven’t received your tracking info within 5 days, feel free to contact us and we’ll be happy to help.
My tracking says “no information available at the moment”.
⏱️ Tracking Updates Please note that for some shipping carriers, it may take 2–5 business days for tracking information to appear in the system. If it’s been more than 5 business days since you placed your order and there’s still no update on your tracking number, don’t hesitate to contact us—we’re here to help!
Will my items be sent in one package?
📦 Multiple Packages For logistical reasons, items in the same order may sometimes be shipped separately—even if you selected combined shipping. This helps us get your products to you as quickly and efficiently as possible.
If you have any other questions, please don’t hesitate to contact us—we’re here to help and will do our very best to assist you!
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Marvelion (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://topvaluesplaza.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This phone holder has the perfect size for my car and it's very straightforward and easy to assemble (without reading the user manual). It's fairly easy to take your phone on and off, as you can slide the phone upward to take the phone out from the holder, so you don't need to make it wide open in order to remove the phone and to preserve the width setting so you don't need to make the adjustments every time you put your phone into the holder. Recommend it.
I have been using my phone mounted on the dashboard for navigation for some time, but one thing bothers me, especially in summer: the phone gets very hot after a short while, with all the heat it produces and the sun shining on it. So I wanted to try a vent mount, letting the cold air from the AC cool my phone. With the AC on, the cold air blows to the back of the phone, and the phone is cool now. Perfect holder, recommend it.
My car has a big dashboard and it was difficult to fit a magnetic based car holder. Also, the magnetic hold is not great with a phone case on. This one does the job very well and also holds the phone firmly. Great product.
Amazing product with excellent customer service which is unbelievably exceptional and it is something that just amazes me knowing that around this day and age we would see such amazing customer service and prompt resolution of any concerns related to their products i highly recommend them and one of the best sellers around i will always give them five stars for service and quality of products.
I highly recommend this product to anyone that likes to use the slim phone case for their smartphone. I will probably purchase another one for my wife so she can keep her hands on the steering wheel most of the time!
This is an amazing holder. It works great… but with the weight of the phone and case the vents tilt downward.
Perfect design to hold my phone very steadily from both sides and the bottom. Easy to install in my car vent. Prefer this vent mount over magnetic ones. Good quality. Definitely recommend this product.