We’re proud to offer international shipping to over 200 countries and territories worldwide. Nothing means more to us than delivering great value and top-tier service to our customers—wherever they are. As we grow, we remain committed to exceeding expectations and making your shopping experience smooth, fast, and reliable
How do you ship packages?
We ship packages using trusted carriers like USPS, ePacket, and EMS, depending on the product’s size, weight, and availability. Most U.S. orders are shipped directly from our domestic warehouse, while some items may ship from our international fulfillment centers to ensure we offer the best value and fastest delivery possible.
Do you ship worldwide?
🌍 Yes, we ship worldwide! We offer shipping to over 200 countries around the globe. In the rare case that we’re unable to ship to your location, our team will contact you right away to work out a solution.
📦 Customs & Import Fees Please note that we are not responsible for any customs or import fees that may apply once your order has shipped. By placing an order with us, you acknowledge that your package may be subject to customs charges upon arrival in your country. These fees, if any, are determined by your local customs office and are the responsibility of the customer.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 6-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
📬 Will I receive tracking information? Yes! Once your order ships, we’ll send you a confirmation email with your tracking details. If you haven’t received your tracking info within 5 days, feel free to contact us and we’ll be happy to help.
My tracking says “no information available at the moment”.
⏱️ Tracking Updates Please note that for some shipping carriers, it may take 2–5 business days for tracking information to appear in the system. If it’s been more than 5 business days since you placed your order and there’s still no update on your tracking number, don’t hesitate to contact us—we’re here to help!
Will my items be sent in one package?
📦 Multiple Packages For logistical reasons, items in the same order may sometimes be shipped separately—even if you selected combined shipping. This helps us get your products to you as quickly and efficiently as possible.
If you have any other questions, please don’t hesitate to contact us—we’re here to help and will do our very best to assist you!
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Marvelion (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://topvaluesplaza.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I was going to purchase a battery-operated face brush/scrubber but decided I can move a brush around my face just fine. I love the softness of the bristles and the concave design. The silicone bristles are stiff but not too stiff. I applied facial cleanser to my face first vs. on the brush. I didn't need nearly as much as I did when I washed my face with my hands. The brushes lathered up my product quite well. The base of the handle is just the right size to stand on its own to dry. It provides a very gentle cleansing.
I wash my face with this every night and I love it. I feel like it’s cleaning my face way more than using my hands. I use the very soft white side first then scrub it with a soft pink side. It’s not rough at all and feels really nice in my face. It wasn’t expensive at all and has great quality. I’m very happy with it!!
This little brush is soooo soft... and the silicone pad took all that dead gunk off that washing alone just doesn't get... with no sore spots afterwards!!! My face was left soft, smooth and at 50 yrs young... my skin actually has a baby soft feel and glow!!!! WOW! I'm so glad I went with this lil brush!💞💯💋😉💁🏻♀️
The best facial brush I’ve purchased thus far! Very soft bristles but full enough to really give you a great cleaning. No weird smells and none of the bristles have fallen out and I’ve had it for about a month! Would recommend!
This is a great brush that can be used in order to get that built-up gunk and dirt that can build up across the day, as well as get that last remaining makeup that could be present. I have noticed that after using this, I have had tremendous success with keeping away acne as that is something that I would have constantly. I also can feel that it seems to get my skin cleaner. The only word of warning is that it is difficult and a little time-consuming in order to clean the brush after use adequately. I find myself having to scrub at it in order to get all the soap out of the bristles and that could be because of the bristles being pretty packed. Overall I do really like the product though!
I bought this facial brush for my little brother. He has very sensitive skin. A lot of brushes would irritate his skin. This brush is well made and soft!
This brush is very soft even for the most sensitive skin. It's easy to use as it gently cleans your face, I highly recommend this brush.
Super soft! I like the rubber side more than the brush. My face feels much cleaner using this instead of my hands.