We’re proud to offer international shipping to over 200 countries and territories worldwide. Nothing means more to us than delivering great value and top-tier service to our customers—wherever they are. As we grow, we remain committed to exceeding expectations and making your shopping experience smooth, fast, and reliable
How do you ship packages?
We ship packages using trusted carriers like USPS, ePacket, and EMS, depending on the product’s size, weight, and availability. Most U.S. orders are shipped directly from our domestic warehouse, while some items may ship from our international fulfillment centers to ensure we offer the best value and fastest delivery possible.
Do you ship worldwide?
🌍 Yes, we ship worldwide! We offer shipping to over 200 countries around the globe. In the rare case that we’re unable to ship to your location, our team will contact you right away to work out a solution.
📦 Customs & Import Fees Please note that we are not responsible for any customs or import fees that may apply once your order has shipped. By placing an order with us, you acknowledge that your package may be subject to customs charges upon arrival in your country. These fees, if any, are determined by your local customs office and are the responsibility of the customer.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 6-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
📬 Will I receive tracking information? Yes! Once your order ships, we’ll send you a confirmation email with your tracking details. If you haven’t received your tracking info within 5 days, feel free to contact us and we’ll be happy to help.
My tracking says “no information available at the moment”.
⏱️ Tracking Updates Please note that for some shipping carriers, it may take 2–5 business days for tracking information to appear in the system. If it’s been more than 5 business days since you placed your order and there’s still no update on your tracking number, don’t hesitate to contact us—we’re here to help!
Will my items be sent in one package?
📦 Multiple Packages For logistical reasons, items in the same order may sometimes be shipped separately—even if you selected combined shipping. This helps us get your products to you as quickly and efficiently as possible.
If you have any other questions, please don’t hesitate to contact us—we’re here to help and will do our very best to assist you!
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Marvelion (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://topvaluesplaza.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I previously had one of those "egg shaped" brush cleaners that you stick 3 fingers into to clean brushes and it was pretty annoying as soap would get into the egg and then cause your fingers to slip while cleaning. I began searching for a replacement and found the large cleaning pads to place in the sink, but thought... how sanitary is that? Will I have to clean the sink, then place the cleaning pad down? THEN, I found this! You hold it as you would a peg for your phone and clean your brushes in a circular fashion. I love the bottom left corner of it which has smaller little wavy lines as these are perfect for your angled and smaller sized brushes. Using your hand does not thoroughly clean brushes!! You really need something to brush it against. I use the bare minerals brush cleaning solutions that come in a squeeze bottle, however, I also used shampoo and it worked just fine. I have some friends that even use hand soap, it does not matter. This tool is the best. I bought two, one for myself and another for my sister and we will keep it! Love it!
This is the best thing I've ever purchased for my makeup arsenal. It cleaned my makeup brushes so well that they look brand new! Even removed old makeup stains that I've never been able to wash away, even with extensive scrubbing. If I could give this product 100 stars I would. I'll be purchasing a few more for safe keeping. You won't be disappointed! The only regret I have is waiting so long to buy this.
This is a nifty little gadget. Works very well and makes cleaning my brushes quicker and it seems to help get them cleaner than other methods. I had looked at the mats and honestly this is all you need. It’s fairly small but the different knobs textures on the surface do the trick. Highly recommend!
This simple product is ready to use, and it works so well that my brushes look new after I clean them. To clean it, just rinse with a small amount of soap and water, and it's good to go. I'm very happy I bought this.
Was smaller than I expected but it actually worked out great!! Super easy to use & its even useful for travel reasons. Definitely worth it
I absolutely love this. My hands would get so dry and itchy whenever I used my hands to clean my makeup brushes. It has lasted me a long time. Make up never sticks to it. I even use it to clean my mascara wands.
This really helped clean my brushes, I used it with eco tools makeup brush shampoo and the transformation was mind blowing! I even tackled my fiancé’ brushes, I was so excited!
Great choice ! I was able to wash my brushes and clean them thoroughly along with the brush mat.